To be able to satisfy customer requirements quickly and comprehensively in future, the service department was enlarged and restructured. Markus Schweda, an experienced industry expert, is now in charge of management and coordination, and the team is being reinforced by Romina Löhlein, who has successfully finished her training at Memmert.
Holding training courses worldwide, the contact partner for customers and service partners for all questions involving technology, customer service and service provisions on site, the workload became ever larger in recent years. Energetic support was urgently needed and we are very pleased to be able to welcome three new members at once to the service team.
More employees also mean increased space requirements. For this reason, the service department moved to its new home at the Büchenbach location and can enjoy a modern and spacious workshop. At the same time, a central service hotline was set up so that we can be reached even more quickly for questions concerning customer service.
Service hotline +49 (0)9171-9792-911
(Mo - Fr from 9.00 am – 4 pm (GMT+1)
Service fax +49 (0)9171-9792-979
(spare parts orders, repair orders, etc.)
Service e-mail service@memmert.com
Order processing for customer service can be reached as follows:
Anja Worst, phone +49 (0)9171-9792-973, aworst@memmert.com and
Romina Löhlein, phone +49 (0)9171-9792-972, rloehlein@memmert.com
To be able to offer the best possible support to the customer and to help our service points, the Memmert customer service team is also on the road within Germany with the fully equipped and unmistakable Memmert customer service vehicle.
