Service Hotline

Phone: +49 9171 9792-911
Fax: +49 9171 9792-979 (ordering spare parts, repairs)
Mo-Fr: 8:00 a.m. - 4:00 p.m. (GMT+1)

If you have questions concerning operation, ordering spare parts, repairs, maintenance contracts, returning old equipment or guarantees, you can reach our International After Sales team by telephone and by  E-Mail.

You have questions about IQ/OQ qualifications and the creation of test plans for your PQ? Write directly to and our experts will be happy to support you.

Customer Service outside Germany

Feel free to contact us directly if you are a dealer or service center.
You are an end customer and have a question about our products? Your local Memmert dealer will be happy to help.

Technical Service France

Yann Tourneux
Phone: +33 7 76 61 85 38

Service Hotline USA

Memmert USA, LLC
Phone: (+1)262-888-3772
Mo-Fr: 8:00 a.m. - 4:00 p.m. (GMT-7)

Goods receiving department

Memmert GmbH + Co. KG
Willi-Memmert-Strasse 90-96
91186 Büchenbach

Mo-Do: 7:00 a.m. - 4:00 p.m. (GMT+1)
Fr:        7:00 a.m. - 2:00 p.m. (GMT+1)

For returns, please request a return note (RMA) at For returns without RMA, we reserve the right to refuse acceptance.