Contact

Service Hotline


Phone: +49 9171 9792-911
Fax: +49 9171 9792-979 (ordering spare parts, repairs)
E-Mail: service@memmert.com
Mo-Fr: 8:00 a.m. - 4:00 p.m. (GMT+1)

If you have questions concerning operation, ordering spare parts, repairs, maintenance contracts, returning old equipment or guarantees, you can reach our International After Sales team by telephone and by  E-Mail.

You have questions about IQ/OQ qualifications and the creation of test plans for your PQ? Write directly to qualification@memmert.com and our experts will be happy to support you.

Customer Service outside Germany

Feel free to contact us directly if you are a dealer or service center.
You are an end customer and have a question about our products? Your local Memmert dealer will be happy to help.

Technical Service France

Yann Tourneux
Phone: +33 7 76 61 85 38
E-Mail: support.technique@memmert.com

Service Hotline USA

Memmert USA, LLC
Phone: (+1)262-888-3772
E-mail: service@memmertusa.com 
Mo-Fr: 8:00 a.m. - 4:00 p.m. (GMT-7)

Goods receiving department

Memmert GmbH + Co. KG
Willi-Memmert-Strasse 90-96
91186 Büchenbach

Mo-Do: 7:00 a.m. - 4:00 p.m. (GMT+1)
Fr:        7:00 a.m. - 2:00 p.m. (GMT+1)

For returns, please request a return note (RMA) at  service@memmert.com. For returns without RMA, we reserve the right to refuse acceptance.