General notes

To ensure smooth business processes between Memmert and their partners, please comply with the following:

1. Order confirmations:

After receiving our order, please send us your order confirmation in written form via e-mail to einkauf@memmert.com within 48 hours.

Please make sure to always include our reference number in all correspondence.

2. Adherence to schedules:

Adherence to delivery schedules is essential to reduce the storage volume. Confirmed delivery dates must be strictly observed. If there are any unexpected delays, please notify us in writing immediately.  In future, we will carry out automated supplier assessments.

Commitment to schedules is very important to us.

3. Invoicing:

Please send invoices via Mail to invoice@memmert.com.

4. Labelling goods:

We would like to explicitly ask you to mark all goods as follows:

• Sender
• Our order number
• Our item number
• Gross weight (only for metal sheet supplies)
• Net weight (only for metal sheet supplies)
• Tare weight (optiona for metal sheet supplies)
• Delivery date

Please mark all goods and pallets individually.

5. Contact:

If you have any further questions, please do not hesitate to contact the Memmert procurement team.

 

6. Deliveries and opening hours of our incoming goods department:

Please send any consignments exclusively to our factory in Büchenbach:

Memmert GmbH & Co KG
Willi-Memmert-Str. 90-96
91186 Büchenbach, Germany

During the following opening hours:

Mo - Thu: 7 AM to 4 PM
Fr: 7 AM to 2 PM

Caution! Please use our standard forwarding agency DHL for carriage forward deliveries.

Thank you very much for your assistance. We are looking forward to continue our good cooperation!